One Information Technology

0844 357 4565

59 View St
Hednesford, WS12
United Kingdom

©2017 by One Information Technology.

  • Support 24x7 access 

  • Remote monitoring of core services & applications 

  • Account management with SLA reporting monthly

  • Service Improvement Plan (CSIP)  

  • Remote backup management 

  • Asset management of all equipment

  • Operating system and application support

  • Remote access support

  • 2 hour response SLA

  • 1 hour response for critical services SLA

  • Unlimited telephone support

  • Portal access to track and manage tickets

  • Remote monitoring of core services & applications 

  • Account management with SLA reporting monthly 

  • Remote backup management  

  • Asset management of all equipment

  • Operating system and application support

  • Remote access support

  • 2 hour response SLA

  • 1 hour response for critical services SLA

  • Unlimited telephone support

  • Portal access to track and manage tickets

  • Asset management of all equipment

  • Operating system and application support

  • Remote access support

  • 8 hour response SLA

  • 4 hour response for critical services SLA

  • Unlimited telephone support

  • Portal access to track and manage tickets

  • 8 hour response SLA

  • Unlimited telephone support (remote access support included)

  • Portal access to track and manage tickets